Service Update

As a business, we are following Government advice aimed at preventing the spread of coronavirus and saving lives. This means that we will continue to serve customers in line with the official guidance that "Online retail is still open and encouraged".

Our primary concern has to be for the well-being of our employees, and we are extremely busy. We request that (only if absolutely necessary) you email us using our contact form or direct email and please email us only once (as multiple emails from single customers just slow down our ability to respond): rest assured if you have already emailed us then your email will be answered as we work our way through them all as best we can.

Delivery times will be impacted both by the coronavirus-related measures we have put in place to protect our warehouse staff and the exceptional levels of customer demand we are experiencing. Our current advice is that orders could take up to 2 days longer than normal to reach you. Rest assured that if you have placed an order and received an order confirmation email from us, your order is in our system and we will get it to you as quickly as possible. 

We appreciate your support and understanding during these exceptionally trying times.